HeartSine AED

Detailed Overview

Why HeartSine AED?

HeartSine® was founded in 1998 to continue innovative development of advanced lifesaving products for the treatment of Sudden Cardiac Arrest. Our passion to innovate began in 1967, when we invented the first mobile defibrillator and changed the way the world delivered emergency care. In the years since, HeartSine has continued its passion to innovate by advancing mobile defibrillation and lifesaving technology.

By providing technologically advanced, easy-to-use, affordable AEDs for public access and home markets, HeartSine continues to provide medical devices that save lives.

HeartSine’s product, the samaritan® PAD (Public Access Defibrillator), which is designed for use by rescuers of all skill levels, has been deployed in thousands of facilities. HeartSine AED products are currently available in over 30 languages and are poised to save lives in more than 70 countries.

Being the technology leader in the global AED industry enables us to offer the best of all worlds in the clinical performance, durability and cost of ownership of AEDs. As a result of HeartSine’s leadership position, the HeartSine samaritan PAD is recognized around the world for lifesaving technology.

Inventor, Innovator, Lifesaver – HeartSine aims to make lifesaving pure and simple.

Proven cases of live saved in Singapore by HeartSine AED

HeartSine AED has been used regularly to save precious life in Sudden Cardiac Arrests patient. In 13th December 2015, security officers in Singapore Turf Club manages to use the HeartSine SAM 500P to save one of their patron’s life when he suffered from Sudden Cardiac Arrests

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Strong installed base in Singapore
  1. Government Organizations
  2. Hotel, Entertainment & Residential
  3. Schools
  4. Religious Places
  5. Construction, Marine, Office, Factory, Clinic, Bank

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Powerful features and functions of HeartSine AED
Advanced CPR Advisor Technology.

Easy-to-follow Visual and Verbal Guides

Real-time visual and verbal feedback to the rescuer on the force and rate of CPR compressions during an SCA resuscitation: Voice prompts guide to the user to “Push Harder”, “Push Faster”, “Push Slower” or maintain “Good compressions” based on actual impedance changes.

Many lay rescuers have little experience with CPR, and even professionals benefit from CPR feedback systems. HeartSine’s CPR Advisor, based on revolutionary ICG technology, offers integrated CPR feedback. Using the defibrillation electrodes already attached, the HeartSine system assesses the rate and force of compressions and provide feedback to the rescuer. Most importantly, the ICG technology is unaffected by flexible or moving surfaces (eg. Mattress) that impact the efficacy of accelerometer based CPR feedback system.

Two parts, one expiry date
HeartSine’s unique Pad-Pak combines the battery and electrode pads into a single cartridge, with one expiration date to monitor.
Smallest and lightest
Fully functional AED on the market, so it’s most convenient unit to use and store.
Fastest shock delivery
The HeartSine AED uses an intelligent pre-charging mechanism that minimizes the time required to analyze the ECG, detect and confirm the presence of a shockable rhythm and to charge the AED in readiness for a life-saving defibrillation shock.
From turn on (and pads attached):
  • Samaritan 350P < 12 seconds
  • Samaritan 500P < 12 seconds
  • All advise shock < 8 seconds after CPR
Advanced SCOPE Biphasic Technology
The HeartSine AED utilizes proprietary electrode technology, advanced and stable firmware, and proprietary SCOPETM Biphasic Technology (an escalating and low-energy waveform that automatically adjusts for patient impedance differences) to assess rhythm and recommend defibrillation if necessary.
Most Durable - IP56
The HeartSine AED resists shock and vibration and carries an IP56 Rating, the industry’s highest rating against dust and water for an AED. It also carries an 8-year unit warranty.
Low cost of ownership
Cartridge has a shelf life of 4 years from date of manufacture, offering significant savings over other AED that require separate battery and pad units.

HeartSine Connected AED

All the core benefits of a HeartSine AED plus:
Weekly AED self-tests
Weekly AED self-tests
Track Pad-Pak expirations
Track Pad-Pak™ expiration date
Remote AED management from a single location
AED Status report with Email / SMS alerts
CPR/AED training renewal notifications (optional)
Featuring HeartSine Gateway™

As an integrated addition to HeartSine AED, the HeartSine Gateway™ allows communication via Wi-Fi to LIFELINKcentral™ AED Program Manager, enabling program managers to manage HeartSine AEDs, LifePak CR2 Defibrillators, or any other defibrillators across multiple locations.

Self-powered – Does not drain AED’s battery

Self-monitors own battery status, temperature, software, Wi-Fi connection, and AED connectivity 

Available for HeartSine AED manufactured during / after 2013.

FAQs for HeartSine Connected AED
Overview of program status summary report of LIFELINKcentral™ AED Program Manager on Site Readiness, AED Readiness, and Training Readiness.
  • High-level program readiness on location / site level.
  • Assign HeartSine Connected AED, LifePak CR2 Defibrillator or any other AEDs / Defibrillator to start tracking.
  • Appoint personnel(s) in-charge at each location to be notified whenever an AED requires attention.
  • Monitor AED’s battery and Pad-Pak™ / electrodes supply expiry
  • Display Self-test results
  • Show AED location and warranty expiry
  • Any Connectivity status
  • CPR/AED training expiry tracking
  • Coordinating CPR/AED courses
  • Manage program contacts and degree of control

Monitor AEDs’ status in Map View (Optional)

  • AED Device Readiness
  • Pad-Pak™ expiry reminder
  • AED low battery failure
  • HeartSine Gateway™ Readiness
  • Software Updates
  • Device Added confirmation
  • Device location changed
  • AED Inspection reminder / due notifications
  • CPR/AED training certifications renewal reminder

Sudden Cardiac Arrest (SCA) happens when the heart stops beating suddenly. Blood would stop flowing to the brain and other vital organs, and would be deathly if not treated within minutes.

Normal Heart Activity:
Note the regular pattern with each beat of the heart

Sudden Cardiac Arrest:
The heart enters a chaotic, typically ventricular fibrillation (VF) rhythm, as shown below.

The heart cannot pump blood effectively and the victim will collapse.

1. Victim is unconscious
2. Not breathing spontaneously
3. No pulse

The first symptom of SCA is usually the loss of consciousness (fainting). No heartbeat or pulse can be felt. Some people may have a racing heartbeat or feel dizzy or light-headed before they lose consciousness. Within an hour before SCA, some people have shortness of breath, chest pain, nausea or vomit.


Every minute that passes without defibrillation reduces survival rate by 7-10%.


Early recognition and activation of the emergency response system
Early and effective CPR with a focus on chest compressions
Early and rapid defibrillation
Effective advanced post-cardiac arrest care
80% of SCA happen outside the medical environment – In homes, in schools, on the sports ground, at the gym, in restaurants, on planes, trains and buses…

5% of SCA victims will survive with effective CPR. This increases to 50%+ when CPR is combined with the use of an AED.

Source: American Heart Association 10.1161/CirculationHA.107.188486

An automated external defibrillator (AED) is a portable device that reviews the heart rhythm and can send an electric shock to the heart to try to restore a normal rhythm. AEDs are used to treat Sudden Cardiac Arrest (SCA).

1. AED is now the standard equipment stipulated by the National CERT Standard!

With amendment to the Fire Safety Act on 1 Sept 2013, all premises with Fire Safety Managers are required to set up a Company Emergency Response Team (CERT).

Public and Industrial Premises that meet any of the following criteria are required to have a Fire Safety Manager and a CERT.

Public Premises (either one of the criteria):

9 storeys or more (including basement)
Site area or gross floor area 5000 m2 or more
Occupant load of at least 1, 000 persons
Licensed by MOH as a hospitalIndustrial Premises
Site area or gross floor area 5000 m2 or more
Occupant load of at least 1000 persons
Petroleum & Flammable Material Premises
Stores 5 metric tons or more Petroleum & Flammable Material (P&FM)
2. Audit Requirement:
Premises shall be audited by SCDF on the CERT scheme. Failure of the audit, the premises maybe subjected to re-audit or revoke of P&FM storage license.

Failure to form CERT:
3. The owner or occupier of the specified premises shall be guilty of an offence and is liable for a fine not exceeding S$10,000 or imprisonment not exceeding 6 months or both

See below table for information:

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